Welcome to our Guidance page, where we aim to address your queries and provide you with the information you need. Please note that this page is a work in progress, and we are continuously updating it to ensure we cover all your questions. If you have any specific questions or concerns, please don't hesitate to reach out to us on our contact form. We are here to assist you and ensure your visit to our gallery is nothing short of extraordinary.
Contai Gallery is providing with each sale a Certificate of Authenticity. Depending on the Artists request this certificate is either hand signed by the artist or signed by the gallery.
Due to the unique nature of art, if your work is meaningfully not as described, inauthentic, does not arrive, or arrives damaged, we will work with you to find the best resolution, including getting your money back. In some instances, a partial refund, restoration, or exchange may be the best resolution.
Items not as described must be reported within 7 days of receipt
Items not received must be reported within 14 days of the latest expected delivery date
Items with authenticity concerns must be reported within 180 days of delivery